Frequently asked questions
Can't find your question? Send an email to contact@onedomus.nl.
Licence & payment
Why is the oneDOMUS weather service cheaper than the Loxone weather service?
The official Loxone weather service costs €79.51 per year per Miniserver. The oneDOMUS weather service delivers all essential weather data — temperature, precipitation, wind, cloud cover and more — for €35 per year. More than half the price.
This is possible because we offer a specialised service without the overhead of a large ecosystem: high-quality European weather models, efficient infrastructure, no unnecessary margins.
The difference is focus: we provide live weather data without extras such as historical data or extensive reporting. Want to look back anyway? You can easily do that yourself by building a logging logic in Loxone Config that stores values locally.
This is possible because we offer a specialised service without the overhead of a large ecosystem: high-quality European weather models, efficient infrastructure, no unnecessary margins.
The difference is focus: we provide live weather data without extras such as historical data or extensive reporting. Want to look back anyway? You can easily do that yourself by building a logging logic in Loxone Config that stores values locally.
How long does it take before I can use my licence?
After payment your licence is automatically activated, usually within 5 minutes. You will receive a confirmation email once the licence is active. You can follow the status in the portal.
What does a licence cost?
A licence costs €35.00 per year (incl. VAT) per Miniserver. After one year you automatically receive a renewal invoice 30 days before your licence expires.
What happens when my licence expires after a year?
30 days before the expiry date you receive a renewal invoice by email. If you pay on time, the licence continues seamlessly. If you do not pay, the weather data feed stops on the expiry date. The Miniserver stays in your portal so you can still renew. After renewal everything is immediately active again — no need to reconfigure anything in Loxone.
Can I transfer a licence to a different Miniserver?
A licence is permanently linked to one serial number. Transfer is not possible. If you want to use a different Miniserver, block the current licence in the portal and register a new Miniserver.
Can I cancel a licence or request a refund?
Contact us at contact@onedomus.nl. We assess each situation individually. For licences that have not yet been activated, cancellation is usually possible.
Compatibility
Which Loxone Miniservers are supported?
Generation 2 and newer are supported. First-generation Miniservers are currently not supported. We are working on a solution.
Does it work with the Loxone App or only with Loxone Config?
Weather data is read via a Virtual HTTP Input in Loxone Config. Once set up, the values are available throughout your entire Loxone installation — including the Loxone App, visualisations and automation rules.
Can I manage multiple Miniservers on one account?
You can register multiple Miniservers under one account. Each Miniserver has its own licence and API token.
Using in Loxone
How do I connect the weather service to Loxone Config?
After activating your licence, download the ready-to-use XML template from the portal. Import it into Loxone Config via Virtual Inputs → Predefined… → Import template…. Your token is already filled in — nothing to change.
A complete step-by-step guide with screenshots is available in the installation guide on the documentation page.
A complete step-by-step guide with screenshots is available in the installation guide on the documentation page.
How do I use the weather data in my Loxone project?
After importing the template, all 13 inputs (Outside Temperature, Precipitation, Wind Speed etc.) appear under your Miniserver in Loxone Config. You can drag these inputs to any page and connect them to visualisations, automation rules or displays — just like any other input.
Weather data is fetched automatically every 5 minutes (default). You can adjust the poll interval in the Virtual HTTP Input properties.
Weather data is fetched automatically every 5 minutes (default). You can adjust the poll interval in the Virtual HTTP Input properties.
Can I change the weather data location?
Yes. Log in to the portal, open your Miniserver and click Change location. Type a city or address in the search field and select the correct location from the suggestions. The weather data is immediately fetched for the new location.
Does the template also work with a German-language Loxone Config?
Yes. On the Miniserver page in the portal you can choose between Download XML — NL, Download XML — EN and Download XML — DE. The German version uses German names for the inputs (Außentemperatur, Niederschlag, Windgeschwindigkeit etc.).
Technical
How accurate is the weather data?
The data comes from high-quality European weather models. Accuracy is comparable to commercial weather services. The location is set based on the address you enter during registration.
How often is the weather data refreshed?
Data is refreshed at most every 10 minutes. Loxone polls the URL at the interval you set in the Virtual HTTP Input. An interval of 5–15 minutes is typical and sufficient.
Is there a limit on the number of API requests?
A fair-use policy applies. With normal usage (polling every few minutes) you will never come close to any limit. With unusually high usage we will temporarily block your account and contact you.
What is the service uptime?
The service runs on globally distributed infrastructure with no scheduled downtime. In case of disruptions at the data source, weather data may be temporarily unavailable.
Account & portal
How do I log in to the portal? There's no password.
You log in via a one-time login link we send to your email address. Enter your email on the login page and click the link in your email. The link is valid for 15 minutes.
I didn't receive the login email. What now?
Check your spam folder. If that does not help, wait a moment and request a new link — you can do this as many times as you like. If the problem persists, contact us at contact@onedomus.nl.
Can I change my email address?
This is currently not possible via the portal. Contact us at contact@onedomus.nl and we will handle it manually.
Where can I find my API token and Loxone URL?
Go to the portal, click on your Miniserver and then on Show token. You will see the full URL that you can enter directly in Loxone Config as a Virtual HTTP Input.
Another question? Send an email to contact@onedomus.nl